Shipping & Delivery

Last updated: 7 September 2026

Australia

Standard delivery is A$9.95. Standard delivery is free when the merchandise subtotal is more than A$199 after discounts. Orders are dispatched from Nerang, Queensland 4211. Available services and delivery estimates are shown at checkout.

United States, Canada, United Kingdom and Europe

International checkout will become available only for destinations shown at checkout. Delivery charges, available services and estimated timeframes will be displayed before payment. International rates are being confirmed and these markets will remain unavailable until freight and tax settings are ready.

Unless checkout expressly states that duties and taxes are included, the recipient is responsible for any import duty, VAT, sales tax, customs charge or carrier handling fee imposed by the destination. These charges are not controlled by Bajolek and are not part of our delivery charge.

Pre-order dispatch

A product marked “Pre-order — reserve your size” is not ready for immediate dispatch. The current collection is estimated to dispatch from 30 November 2026. This is an estimate, not a guaranteed delivery date.

If the expected timing changes materially, we will email the address used for the order and offer the available options, including cancellation of the affected item for a refund.

Mixed orders

Orders containing both available and pre-order items normally dispatch together when every item is ready. Contact us before ordering if you need separate dispatch; an additional delivery charge may apply.

Tracking and delivery

We will send tracking information after dispatch. Check your delivery address carefully at checkout and contact us promptly if it needs changing. Once a parcel enters the carrier network, changes may not be possible and carrier charges may apply.

Delivery timeframes are estimates. If tracking stalls, a parcel appears lost or it arrives damaged, email bajolek.family@gmail.com with your order number and supporting details so we can investigate.

Nothing in this policy limits rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.